Tom Houston is healthcare client partner at Gobeyond Partners, part of the Webhelp group. This is Tom’s latest article, originally published on gobeyondpartners.com looks at burnout in the NHS and how thinking from outside the healthcare sector can provide potential solutions. Pressures on clinical teams across the NHS have never been higher, ...

Nursing will always have a central place in the patient care pathway. Nurses provide preventive, curative or palliative care to improve the health of patients and their well-being. The profession, which requires rigour and vigilance, can be exercised in different forms: at the hospital alongside medical teams, in private providers ...

Over the past 2 years, pharma companies have faced substantial challenges with medical visits. One doctor out of two refuses to be visited in his/her office by medical representatives and, at the same time, we have seen a reduction in the overall time spent on visit. Health professionals were on ...

You will have certainly heard the term “Webinar” before, but what does it mean exactly? A webinar is a contraction of the words “web” and “seminar”. In the era of digital transformation,  webinars facilitate collaborative work and combine elements of pedagogy and interactivity. A webinar allows the transmission of information ...

Choosing the best location strategy for multichannel programs towards patients and HCPs In a context fueled by digital disruption and global acceleration, healthcare companies must design a new framework to better provide a seamless, constistent care accross all moment and all frontier.In recent years, Webhelp Medica has accelerated its international ...