We design and run value-based operating models with you that accelerate growth and provide outstanding experiences for customers, patients and clinical teams. From MedTech and pharmaceutical promotion and sales, customer service and medical information to patient support programs including Virtual wards and remote patient monitoring, Webhelp Medica is an end-to-end partner across all B2B and B2C customer journeys.
Direct sales / Inside sales
Lead Generation
Appointment taking
E-detailing
Customer Hotline
Medical Information
Technical Support
Prevention & Coaching Programs
Patient Monitoring Programs
Patient Training Programs
Improving patient care and innovating while keeping healthcare expenditure under control are the biggest stakes for the healthcare industry. Webhelp Medica has built up its expertise over 20 years working with pharmaceutical and medtech companies, hospitals and Public Health entities. We are proud to master the entire life cycle of health products and to have built a strong link both with the healthcare professionals and the patients. We aim at helping you manage all your customer and patient relations projects, in strict compliance with regulation, by contributing to the innovation of practices. We are happy to work by your side to participate in the organization of the future healthcare system.
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6 million
interactions annually
250 000
patients monitored
750 M€
annual sales for our clients
Webhelp fusionne avec Concentrix, créant ainsi un leader mondial du CX, bien positionné pour la croissance