Webhelp Medica, transforming the Care Path via multichannel action
As an international healthcare services organization, we develop and implement innovative solutions to reshape the relationships between healthcare professionals, patients, industry players, hospitals and payers.
WEBHELP MEDICA has demonstrated a unique expertise as a Contract Sales organization offering a large range of services, from consulting to implemented solutions :
– Drug Telesales towards pharmacies, to ensure product availability, involve pharmacist in patient management, and deploy consistent sell-in/sell out strategies (pharmacy training, merchandizing, compliance management, …)
– Digital solutions to inform or train healthcare professionnals, facilitate their practice or patients management
– “Phygital” models to foster highly personalized, multichannel promotion and create sustainable, value-added relations between drug pharmas and HCPs : our models include Edetailing, digital devices, phoning, physical contacts, services
PATIENTYS is the subsidiary dedicated to care management services, including :
– Disease prevention, risk assessment and wellness coaching
– Patient screening, optimized care path and HCP referral
– Treatment initiation facilitation, home dispensation/training, patients and HCPs education
– Medical information services, Pharmacovigilance filing and health crisis management
With more than 100 000 patient interactions per year, provided by a staff of +500 healthcare professionals, Patientys is France leader in care management. The company is unique in its ability to design, implement and measure innovative programs that deeply affect patients’ lives.
We rely on a “phygital” hybrid model, combining digital solutions and medical staff interventions. Our results have been published in numerous scientific publications.
Patientys serves more 80 clients, pharma groups, insurances, hospitals and government agencies, internationally (Europe, Russia, India, …).