We are a leading global healthcare service provider, offering BPO support to healthcare organisations.

We design and run value-based operating models with you that accelerate growth and provide outstanding experiences for customers, patients and clinical teams. From MedTech and pharmaceutical promotion and sales, customer service and medical information to patient support programs including Virtual wards and remote patient monitoring, Webhelp is an end-to-end partner across all B2B and B2C customer journeys.

Our expertise

SALES & PROMOTION SERVICES

• Direct Sales / Inside Sales
• Lead Generation
• Appointment taking
• E-detailing

HEALTHCARE BPO

• Customer Hotline
• Medical Information
• Technical Support

PREVENTION & PATIENT SUPPORT

• Prevention & coaching programs
• Patient Monitoring Programs
• Patient Training Programs

A few figures

6

million interactions annually

250000

patients monitored

125

customers

750

M€ annual sales for our clients

“We are committed to working by your side to create the future health system"

« Improving patient care and innovating while keeping healthcare expenditure under control are the biggest stakes for the healthcare industry. Webhelp Medica has built up its expertise over 20 years working with pharmaceutical and medtech companies, hospitals and Public Health entities. We are proud to master the entire life cycle of health products and to have built a strong link both with the healthcare professionals and the patients. We aim at helping you manage all your customer and patient relations projects, in strict compliance with regulation, by contributing to the innovation of practices. We are happy to work by your side to participate in the organization of the future healthcare system. »

Marie-Caroline du Réau
CEO Webhelp Medica