Our ambitions

Webhelp Medica

Founded in the 2000s under the name of Direct Medica, a true pioneer in the use of digital healthcare, Webhelp Medica has rapidly grown by deploying innovative operational solutions with the aim of improving relations between major healthcare players (manufacturers, hospitals and payers) and their healthcare professional targets, patients, etc. The subsidiary Patientys by Webhelp Medica has been designing and implementing numerous patient programmes for more than 10 years: support or training programmes, screening and prevention of patients suffering from chronic illnesses or who require optimisation of the treatment plan, teleconsultation service and/or drug delivery.

In 2017, Webhelp Medica joined the Webhelp Group, the European leader in customer experience and business process outsourcing. Today, Webhelp Medica employs more than 400 employees (healthcare professionals, paramedics, salespeople, medical sales representatives, etc.) and relies on a network of more than 600 private-practice healthcare professionals throughout the country.

Located in Boulogne-Billancourt and Lyon, Webhelp Medica supports 90% of the 30 largest pharmaceutical companies in more than 10 European countries, but also in the United States, Africa and the Middle East. Webhelp Medica records a turnover of 35M € with a portfolio of more than 125 customers.

Webhelp Medica aims to become the European leader in healthcare customer relations through the development of a full range of outsourcing solutions recognised for their quality and innovation in the healthcare sector.

Discover the Webhelp Group

Our values

#Recognition

#Recognition

Everyone's contribution is everyone's success!

#Setting an example

#Setting an example

Being respectful of our employees and our customers is our credo!

#Unity

#Unity

United we are proud of our victories!

#Commitment

#Commitment

Commitment means keeping our promises to our employees and our customers!

#Wow

#Wow

Satisfying your needs, creating surprises and excelling are our driving forces!